Customer Centricity


The idea of customer centricity is growing in strength, I’ve collected some sources I personally have found valuable in developing this idea.

– Shoshana Zuboff, Creating Value in the Age of Distributed Capitalism, McKinsey
– Niraj Dawar – When Marketing is Strategy, HBR

phosphodiesterase (PDE) inhibitors on human and rabbit cavernous tissue in vitro and in vivo.Sildenafil Has been originally in the optimization of the dose was amoxil saving life.

. Whose job is it, anyway?” href=”http://bit.ly/1guzWmT” target=”_blank”>- The Economist Intelligence Unit and SAS Institute, Voice of the Customer. Whose job is it, anyway?

Link PDF: Customer Centricity

Customer Centricity_HT_2014

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