We are living in the age of mass individualization. No two people get the same Google search result, see the same products on amazon.com, have…
Read the PostThe premium puzzle / this might be your future in five years
Tag:
business design
In The Customer OS I’m trying to do two things. First I’m trying to get underneath headlines such as digital, transformation, internetification etc. to articulate…
Read the PostThe Customer OS – Why digital isn’t digital and customers hold the key to your future